Privacy Policy

1. Who We Are

This website is operated by Exterior Genie, LLC, a licensed residential and commercial roofing contractor in the state of South Carolina. Our office is located at 225 Swartz Rd, Lexington, SC 29072. You can reach us by phone at (803) 999-ROOF or by visiting www.exteriorgenie.com.

2. Information We Collect

When you complete our free roof inspection form, we may collect the following personal information:

• Full name
• Phone number
• Email address
• Street address, city, and zip code (optional)
• Property type (e.g., single family, commercial)
• Reason for inquiry (e.g., storm damage, aging roof)
• Preferred payment method (e.g., insurance, financing)
• Project timeline preference

3. How We Use Your Information

We use the information you provide to:

• Contact you to schedule a free roof inspection
• Provide you with a roofing estimate or consultation
• Follow up regarding your roofing project
• Send relevant service information via phone, email, or text message

4. We Do Not Sell Your Data

Exterior Genie, LLC does not sell, rent, or trade your personal information to third parties. Your data is used solely for the purpose of providing you with roofing services and related communications.

5. Third-Party Services

We may use third-party tools and platforms (such as CRM software, email marketing services, or analytics tools) to manage leads and improve our services. These third parties are bound by their own privacy policies and are only given access to the information necessary to perform their functions. We do not authorize them to use your information for their own marketing purposes.

6. Cookies & Tracking

This website may use cookies, the Meta (Facebook) Pixel, and similar tracking technologies to measure the effectiveness of our advertising campaigns and improve your experience. These tools may collect anonymized data about your visit, such as pages viewed and actions taken. You can manage cookie preferences through your browser settings.

7. Data Security

We take reasonable measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. Your Rights

You have the right to:

• Request access to the personal information we hold about you
• Request correction or deletion of your personal information
• Opt out of future communications at any time

To exercise any of these rights, please contact us at (803) 999-ROOF or email us through our website at www.exteriorgenie.com.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us: